Return Policy

 

 

We want you to be completely happy with your AMO order!  If for any reason you are not satisfied, we will gladly accept items for refund within 30 days of order ship date. Returned items must have all original tags attached be unaltered, unworn and in new, sellable condition.  All refunds will be issued to the original form of payment.  Returns received after the 30 days window will be returned to sender at their expense.

 

How to process a return:

For USA returns, create your return label here.

Please use this pre-paid return label to ensure proper return address. 

**A $10 return label/re-stocking fee will apply to all returns**

Include your order number or original packing slip in your return.  Allow up to 3 business days for the refund to be processed after the return is received.  A notification email will be sent to the email used to place the order after the return is processed.

 

International Returns

AMO is unable to email return labels outside of the United States.  For International returns, please chose a shipping method of your choice that provides trackable and insured service, as AMO is not responsible for lost returns.  Charges for international return shipping will not be reimbursed.  

Please note returns must be received within 30 days of order ship date to the address listed below.  Initial shipping costs will be deducted in the refund.

 

AMO

Attn: Returns

10753 Forest St

Santa Fe Springs, CA 90670

United States of America

 

Include your order number or original packing slip in your return.  Once received, please allow up to 3 business days for the refund to be processed.  A notification email will be sent after the return is processed.

 

Exchanges

Please note we currently cannot accept exchanges.  If you need a different size, we recommend placing a new order for the correct size, and returning the size that does not work.

 

Questions?

We're happy to help!  If you have any questions about the status of your return, please contact us at hello@amodenim.com